I have been to four very different conferences lately and 3 of the 4 were not using twitter to its full beneficial use at all. These three did not announce the hashtag, I had to ask what it was (one…
Blog Archives
How to improve your Customer Service using social media – Part 2 (Twitter)
Our last post looked at how you can show your customers just how good your customer service is by responding to your fans’ updates and comments on your Facebook page. You can also show that you take concerns and complaints…
