How To Maximise The Chances Of People Remembering You

How You Make People Feel

People will forget what you said and did  but they will remember how you made them feel.

I’ve heard this twice in as many weeks, the first time from Owen Fitzpatrick at the Charisma Bootcamp and the second time from Paul Hayes at the Act Ireland Wales conference yesterday.  If that applies to when you meet people in person, it can also apply to your social media.

How do I feel when I look at the Rare Irish Stuff facebook page? While some of their updates are funny or amusing, some may be sad or reflective too. However, I always enjoy the feeling of nostalgia at the look back at Irish history, culture and society. As you can see by the response received by their updates, others enjoy the feelings of nostalgia too.

How You Make People Feel

Sylvia Shirley provides wonderfully relaxing treatments such as reiki, beauty treatments and massages. Once you step into her treatment rooms, it is like you are entering a world of relaxation (and I have to admit I am well overdue a visit) from the way Sylvia speaks to the decor and atmosphere. When I think of Sylvia, I think of the way I feel so relaxed and calm in her company and when I receive her email newsletters or read her website, those feelings are evoked too.

How You Make Customers Feel

Hairy Baby makes fun and retro T-shirts, many of which have Irish colloquial terms printed on them. When I see their content on social media, I am reminded of the fun nature of their product, they always make me smile – partly because their approach is so down to earth and matter of fact, just like their t-shirts. How does their content make me feel?  Somewhat proud and strangely amused to enjoy being an Irish person.

How does your social media content make your readers feel? As you can see with these three examples, we may not remember the actual joke, the image, the words but we will remember the nostalgic feelings that are evoked, the relaxation that comes into our shoulders and the smile that crosses our brain.

How do you want your target audience to feel? Do you want them to feel reassured, have trust in you, feel safe?  Would you prefer if they are amused and entertained? For some businesses, they want people to feel educated and informed after reading their social media content so they are impressed by their sharing of knowledge. Each business is different. I’m hoping you’re feeling more informed about your future approach for your own social media having read this post :)

 

When you are blogging, consider these points for your target audience:

  • Age? Gender?
  • Income?
  • Location? (These will help you to picture your target audience and write for that reader)
  • What are their interests?
  • What are their needs? Do they have questions that you can answer? How can you solve their problems?
  • How do you want them to feel – reassured, amused, informed, educated?

Consider the same points for your social media platform content too, partly to maintain consistency but also to ensure that you are focused on your target audience and how you want them to feel having read, watched or listened to your content.

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Posted in Blogs, Content Marketing, Marketing

Becoming A Recommended Board on Pinterest – What It Means

Becoming a recommended board on pinterest - what it means

Have you received an email from Pinterest saying that one of your boards is getting the star treatment on Pinterest? The email goes on to explain that one of your boards has been selected and displayed to new Pinterest users as a recommended board for them to follow. Are you wondering what it all means?

Featured_board_on_Pinterest

 

1. Is it possible to tell which board Pinterest is featuring?

Pinterest don’t tell you which board they have selected but you will probably notice an increase in followers to one particular board. I had noticed an increase in followers to my Twitter Tips board for a few days before I received the email and one week on, the followers of that board have increased by at least one thousand.

Becoming a recommended board on pinterest - what it means 2. What are the advantages?

You are going to get more followers to that board but as these are new users, it doesn’t mean that you are going to receive an equivalent number of repins or a surge in traffic to your website from your pins on that board.  I don’t tend to write many articles about twitter (I wouldn’t consider it my best board) so I decided to make the board better and made a conscious effort to find good articles on twitter and pinned them. However, those pins haven’t received many repins – probably because new pinners haven’t quite become accustomed to repinning as much as the more seasoned pinners.

It is nice to have your quality boards recognised by Pinterest and the number of followers I’ve received in the last week just demonstrates the huge numbers of people joining Pinterest on a daily basis. It remains to be seen whether those new followers will use Pinterest productively or if they are just checking it out and their account becomes dormant – there is bound to be a mixture of the two.

3. I didn’t get that email – Why not?

If you didn’t get this email, don’t worry. There will be more opportunities in the future.  Pinterest used this concept about a year ago too which led to a surge in followers to my ‘How To Use Pinterest’ board as it was the chosen board on that occasion.  If you pin regularly to a focused board with quality content (so it gets repinned), this will increase the chances of Pinterest selecting your board.

If you would like to learn how to use Pinterest more effectively for your business, our online courses start up on 12th May and 26th May.

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Posted in Pinterest

Why Blog? Because Your Business Is Worth It

Why Blog Because Your Business Is Worth It

Why Blog Because Your Business Is Worth It Do you ever wonder about the worth of having a blog? I often have to show new clients the potential for what they can achieve with a blog while at the same time, I need to be realistic and point out that blogging isn’t a magic silver bullet. Generating traffic and sales via your blog takes time and continuous effort. However, once you have the blog in place and are posting consistently with focused keywords, your blog posts will continue to deliver traffic for months and years.

Just to ‘prove’ that old posts continue to deliver traffic, I’m going to show you some figures from a blog that I set up a couple of years ago as an experiment. I set it up on the free wordpress.com service partly because I wanted to show clients how their new blogs might perform and partly because I wanted to see if it would deliver traffic and sales to my ecommerce business at the time. The blog focused on wallpaper, I started it in December 2011 and blogged a couple of times a week for about a year. Apart from sending out each post in a tweet, I didn’t do any other social sharing at the time so all traffic was really coming from organic searches.

What surprised me somewhat was that the blog is continuing to attract traffic and mostly organic traffic too.

How Your Blog Can Deliver Long Term Results

As you can see in the screenshotabove, traffic has reduced. Bear in mind too that these are wordpress stats, not google analytics as it was a free wordpress blog. But you can see that even 18 months after the last blog post, it is still getting 300-400 visitors per month with about 600-750 views. It even got a surge of 88 views in one day yesterday. It’s not amazing but not bad for a dormant blog – it just shows that for some people, these posts must still be showing up on the first page of their search engine.

How To Learn From Your Most Popular Posts

Looking at the statistics for the most popular posts, I can see that two of the ‘how to’ posts are most popular with the specific detail of focusing on a girl’s bedroom coming out top. By looking at your most popular post titles you can assess which titles are working best for your blog in terms of attracting traffic – as long as they are resulting in sales of course.

What can you do with an old but popular blog post? It would be a good idea to edit it to some extent, for example, you could alter the call to action. If the blog post features some products that used to be in your ecommerce shop but have now sold out or been discontinued – change the product image and link. The post should continue to attract traffic and it can still lead to sales as long as the products are in stock and the call to action is current.

If you are passionate about your business, you should be blogging about it – not just to tell others how wonderful your products are and how their features can solve problems and meet the needs of your target audience but because Your Business Is Worth It. Your business deserves shouting about and having a blog will ensure people know about it.

Which is your most popular post? Do you know why it is the most popular? How long ago did you write it  and have you updated it at all? Do let me know in the comments below.

If you would like to learn more about improving or starting a blog, do get in contact or book into one of our summer term online blogging courses.

Posted in Blogging for Success, Blogs

Zzzzzz – The Effects of the #AtoZChallenge

Analysing the #AtoZChallenge of blogging every day

Okay, I failed! I didn’t manage to blog for all 26 letters of the alphabet for the #AtoZChallenge. I managed about 23. It was a useful experiment though in a way. Many clients ask me how often should they post and my reply, depending on their circumstances, is usually either once to three times a week. Some find even once a week too much, others see bigger businesses blogging every weekday and feel they should be emulating it. Consistency is the key and to be consistent, you need to set yourself a goal of blogging once, twice or five times a week. Which number is best?

Analysing the #AtoZChallenge of blogging every day

Quantity over Quantity

Did the increase in blog posts mean that the quality of my posts suffered?  I have to admit that there were a few I felt could have been better if I’d had more time to spend on them. I felt the quality was still reasonably good but the length of the post was definitely shorter. Recent research suggests that posts of over 1500 words get more traffic and shares so that would be a flaw if that’s the case. I deliberately discounted topics that I knew would require lots of screenshots, for example, as that would be time consuming therefore blogging every day did influence my choice of content.

As a small one-person business with lots of other things going on (children on Easter holidays, writing a book, ghost-writing and delivering training), I do feel that blogging every day is too much. The pleasure in blogging was diminishing and it was starting to feel like a chore. I enjoy blogging two or three times a week. I enjoy knowing that I’m going to tackle a ‘meaty’ tutorial and it will take me two hours to complete. I didn’t necessarily spend that much more time blogging but that requirement to write one every day was starting to grate. As I have another business blog too, I was conscious I wasn’t blogging on it as much as I normally would either.

What about other blogs doing the challenge? I didn’t get to analyse that many but the best content seemed to be well planned which of course, is the secret of any good blog. Using a content schedule keeps you focused and ensures that you make the most of your planning.

More Traffic?

Traffic wise, I will do a more indepth analysis in a couple of weeks as I’m interested to see if the extra posts during the month of April have a long term positive effect. Traffic was up slightly during April but not significantly so. However, I am conscious that I didn’t do as much social sharing per post as I would normally do which may have led to each post getting less traffic yet the traffic each week was more or less the same.

How often do you blog? Do you feel it is sufficient?

photo credit: Drew Coffman via photopin cc

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Posted in Blogging for Success, Blogs

Do You Take Weekends Off From Social Media?

Do You Take Weekends Away From Social Media

It’s ‘W’ in the #AtoZChallenge today. I admit I missed ‘V’. I had planned to do a post on verifying your Pinterest account but didn’t have time to write it up as it needed a lot of screenshots. I was at a Charisma Bootcamp yesterday (more on that next week as I learnt lots) and after the session on Voice, I thought to myself that I would do a post on that when I got home but I ran out of steam after a slow drive home in heavy traffic and then feeding calves!

Do You Take Weekends Away From Social Media

The topic then for ‘W’ is weekends off – do you take weekends off?  With the increased use of smartphones, it’s much more difficult to switch off from work, particularly if you are self-employed as it’s much too easy to tune into twitter or facebook or email.  I heard an interview recently when a successful businesswoman admitted she deletes some of the social media apps from her smartphone at weekends and then re-instates them on a Monday morning because she knows if they were on her phone, she would be tweeting and emailing rather than being fully ‘present’ with her kids. I have to admit I thought it was a good idea but I haven’t gone that far yet.

I recently read an interview where an author said she writes every morning and as she has Mondays off work, she writes on Mondays too. She takes weekends off as ‘weekends are for living’.  I have to admit I like knowing that I can do some book writing at the weekends so that interview made me think – maybe I don’t see writing as work!

Because I am married to a dairy farmer who is really only able to take Sunday afternoons off, it is all too easy to keep working, to do a couple of extra hours on a Saturday morning and I have to admit that with a busy week coming up plus having being away for the last two days, I will be doing some work tomorrow. However, even though I am a social media addict, I tweet much less at the weekends, even from my personal account.  I do ‘zone out’ of work mode for part of the weekend and find that enables me to think outside the box. Maybe I don’t completely switch off as I will often get an idea about something work related and have to write it down quickly so I don’t forget it for Monday morning.At the Charisma bootcamp this morning, something the speaker said gave me an idea for a section of my book and I had to jot it down quickly!

A change is as good as a rest and although I am tired, I feel refreshed mentally in that I feel ready to take on the world again on Monday morning, capable of thinking outside the box and coming up with some creative ideas next week.

How about you? Do you take all weekend off or do you find yourself working – perhaps even working sneakily?  Even if you love it, I do think we all work more effectively on Monday mornings if we’ve had some time off. What do you believe?
photo credit: andrew d miller via photopin cc

Posted in Social Media Platforms, Tips

Understanding Social Media Competitions

free webinar creating killer competitions with Pinterest and Facebook

It’s ‘U’ in the #AtoZchallenge of writing a blog post for every letter of the alphabet in April.

Today I am looking at ‘Understanding Social Media Competitions’ and those rules that are set down by the various social media channels.

Facebook Competitions

Facebook-64 The most common error that seems to occur with Facebook competitions is when businesses, large and small, break the rule that could actually lose them their page. Yes, Facebook has been shutting down pages that break the rules and while businesses can appeal, there is no guarantee they will get their page reinstated. Yet, I see this rule-breaking on a daily basis. Some small business people aren’t aware they are breaking the rules as they see other businesses running similar competitions. Some are very aware but believe they will get away with it as these competitions are so prevalent and it seems such an easy way to raise your edgerank and boost your reach.

What is it? It’s the ‘Like and Share’.  Facebook did change its rules some time ago. You can now ask your fans a question for which their comment is an entry into the competition, you can even ask them to like your update as an entry but you cannot ask them to tag another person or share your update to their personal profile. However, it is against the rules to run a ‘like and share’ competition.

There’s a lot more to running an effective competition than you might think – starting with deciding on your aims. Do you want to increase fan numbers, get more subscribers for your email newsletter or promote a particular product?  Some will be more suited to using an app such as Shortstack to running your competition, others will suffice by encouraging interaction for a prize – as long as you don’t ask them to share!

Amanda at Spiderworking has a post devoted to the recent changes in Facebook’s rules regarding competitions and will be co-presenting a webinar next week, sharing tips and know-how on creating effective Facebook competitions.

Pinterest Contests

Understanding Social Media Contests Running a Pinterest contest is more straightforward in some ways yet there are quite a few rules that have to be adhered to too. I wrote a post recently on Pinterest contest but the main point for today is that the most common error seems to be calling the contest a ‘Pin it to win it’ contest which suggests that they have to pin your ‘Contest promotion’ pin to win or pin a number of your own pins from your website. Both of these would break two of Pinterest’s rules. The emphasis has to be on quality and curating images that are beautiful and inspiring – which is the whole ethos of Pinterest.

Pinterest is overtaking Facebook and twitter as a referral of traffic to many websites, hence it is a serious contender for helping you raise brand awareness, increase traffic and grow sales.  I haven’t heard of any Pinterest accounts being shut down for breaking the law but this post shows that repercussions can be serious if you don’t ask participants to make it clear that they are creating boards or tweeting in order to win a prize.

As with Facebook competitions, you need to decide on your goal for your contest. Do you just want more followers? Do you want email subscribers? Do you want to test the market with a particular product?  Your goal will determine the size of the prize, the amount of work that participants will do to enter (it is best to keep it simple) and the number of entries you will get.

If you would like to learn more about running a Pinterest contest, do sign up for the free webinar taking place on 1st May.

free webinar creating killer competitions with Pinterest and Facebook

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Posted in Blogs

Twitter – How To Get The New Look

It’s ‘T’ in the #AtoZChallenge and have you noticed the difference in twitter?

If you haven’t got the new twitter look yet and would like to, go to this page, scroll down to the bottom of the page and click ‘get it now’. It will then ask you if you would like to turn on the changes.

I’d imagine all twitter accounts will be altered soon in any case.

Changes include:

  • Bigger profile pics
  • Header photos are larger
  • Popular tweets  that have received significant engagement are shown as larger
  • You can pin a selected tweet to the top – similar in the way you can pin an update in Facebook

twitter_changes

As you can see from the screenshot above, a popular tweet is shown in larger font, anyone can look at just my tweets or my tweets and replies. It is also easier to see the many tweets contain photos and the favourited tweets too. The numbers of both are clear as well. It is easier to filter each section now.

How to pin a tweet

To pin a tweet so it appears at the top of your profile, click the three little dots under the tweet and select ‘Pin on profile page’. To unpin it, click the same button or replace it with another pinned tweet.

What do you think? Do you like the new look? I’m particularly liking the enlarged font for popular tweets.

“Free

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Posted in Technical Tips!, Tips, Twitter

Why Self Publishing Authors Should Use Social Media

Why self publishers should use social media

Why self publishers should use social media It’s the turn of “S” in the #AtoZChallenge.  As many of you may know, I went on a self publishing adventure last year and included some of my learning experiences in this post: Tips for Self Publishing Your Book.

One aspect that has become clear is the importance of your social media following when writing a book – not just for self publishing but also for traditional publishing as publishing houses will wish to see a following. Here’s some suggestions for how you can use social media to build that following:

Blogging

Writing a blog has so many advantages for writers, not only does it get the fingers tapping and provide writing practice, you also receive feedback on your writing and learn what works and what doesn’t.  Feedback comes in the form of  website visits, bounce rate, comments and shares. My own book was inspired by the number of comments and shares enjoyed by a single blog post.  Some authors use their blog for drafting out a book and use a tool such as Scrivener to combine all of the relevant blog posts into a book.

The blog can also be used to build awareness of your book. Reading Pat Fitzpatrick’s post the other day, he pointed out that his recent absence on his blog may have contributed to a recent decline in sales. I recently read that having a good blogging presence can be as effective as appearing on a TV show, I’m not sure of the truth of that but it certainly sounds impressive.

Blogging gives you a means to build relationships with other bloggers, some of whom may review your book on their blog too.

Twitter

You can share your writing journey on twitter, share how your writing is progressing, raise awareness of your upcoming book – all by using the popular hashtag #amwriting.  It also helps when you connect with other writers as you can support each other in your writing journeys.

Once you have self published your book, you can use a personal hashtag to promote it or just to build awareness. By using the Twitter search facility, you can connect with potential readers too.

Facebook Page

Those who like your facebook page can be rewarded by feeling part of the journey if you share your writing process, your self publishing news and your successes. Sharing your reviews or even photos of your book in bookshops means that people share your excitement. However, don’t make your page all about you. Share information that is of interest to your audience, be it news within your topic area, articles and images that are entertaining, and encourage their interaction. Building a following on Facebook is a great way to create a loyal readership for future books too.

Pinterest

Pinterest can also be used in a variety of ways. Create a secret board for your novel’s inspiration using images of people to help you picture your characters, pins of spooky barns or windy days or beautiful beaches to help you plan your settings and  describe atmosphere, and drafts of your front cover. You can then make the secret board public once the book is published so that others can share in this insight.

Boards for book reviews and book related products such as quotes and bookcases are very popular.  Pinning your book reviews (for example, on other blogs) to your own ‘Book Review’ board for others to repin and read. You could also create a shared board for book reviews or other related topics and invite other readers to contribute.

 

Don’t forget about Linked In either – tell all your contacts that you are now an author! Social media also helps with getting publicity, journalists may have come across you or you can contact them directly.

A good book can enjoy huge successes even if self-published and as this post shows, some authors are turning down book deals in order to continue with self publishing. However, most books require the help of social media to build awareness and grow sales. It is never too late to start either so do get in contact if you would like some social media training.

“Free

 

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Posted in Self Publishing, Social Media Platforms, Tips

Reluctant Speakers – Here’s How To Make Powerful Speeches

How to make powerful speeches

It’s R in the #AtoZchallenge and today I’m focusing on Reluctant Speakers.

I used to be a reluctant speaker. It seems strange now but I was 29 when I delivered my first presentation. 29! I had gone all the way through school and three years of a degree and never given a presentation. How education has changed!  My first presentation was for half the marks on a module for my Masters degree so it had to be good. I practiced lots in front of my antique teddy bears which I scattered on chairs around my living room. I made eye contact with each and every one of them and they all looked back at me with encouraging expressions on their faces!  I still remember that I got 66% for that presentation and ended up with a distinction in my MA so I obviously got the hang of it.

I became accustomed to standing up in front of people as I was teaching and lecturing and always enjoyed it. Then after a couple of years break, I was asked to present to a women’s group and I floundered. I don’t think anyone in the group noticed and the feedback was positive. However, while I might usually be nervous for the first couple of minutes, I would usually then settle in to it and enjoy it. This presentation lasted an hour and I felt like I was on tenterhooks for every second. I wanted to get back to enjoying public speaking again so I went to Toastmasters for two years and achieved my Competent Communicator status.

I always enjoy listening to good speakers. If a speaker is poor, it doesn’t matter how useful the information is, nobody is going to be able to concentrate. Death by powerpoint – we have all experienced one of those and watched people fidget and squirm (or leave) around us.  I’m going to a Charisma Bootcamp next weekend and one of the reasons I’m really looking forward to it is because the presenters are so good at delivering their presentations.

How to make powerful speeches Eamonn O’Brien is another accomplished speaker and he trains people in improving their public speaking with his business The Reluctant Speakers Club (see where the ‘R’ comes in!) . I’m reading his book How To Make Powerful Speeches at the moment and it is excellent, not just for all the useful information it provides but also because it contains so much common sense that is easy to digest.

Here’s  points that particularly I enjoyed in the book (and it brought home to me that training for speech making is very similar to blog writing as I teach many of these points when teaching people how to blog effectively). There’s much more material in the book though – this is just a snapshot.

Storytelling – People love stories, they latch on to them, stories can become the most memorable part of your speech but as Eamonn says, many speakers make their stories about Me Me Me rather than using the story to teach the audience something or make something clear. How many times have you heard a speaker tell the story of how they got where they did, how they climbed the ladder to success and how many times have they been boring?  It’s all very interesting if it is humourous or if they are telling you about an error they made to prevent you making the same mistake but if it is Me Me Me, stop after a few minutes. As Eamonn points out, choose stories you know your audience will enjoy and learn from.

Audience – Eamonn uses many examples to show us how to ground everything from the audience’s perspective, to learn about the audience beforehand so your speech is prepared from them and only them. Plenty of pointers are provided to help you prepare for your audience.

First Impressions Count – To make your audience sit up and take  note, particularly if you have the 4pm graveyard slot, you have to remember that impression count and create the right impression, that your speech wilou are contain information that they value and that you are sincere and credible.

The Important 10% – It is rather sobering to think that people won’t remember more than 10% of what you say so make your main and most important message crystal clear, again and again and again.

Dispels Myths – Eamonn explain various ways to capture attention by hooking your audience from the start and concluding with a strong finish. It is good to read that the advice one often hears of ‘tell them what you are going to tell them, tell them and then tell them what you told them’ is nonsense, it will just bore them.

Death by Powerpoint – As I mentioned above, we will all have attended presentations when the slides were chock full with text, so much that we couldn’t even read it and seen people’s eyes glaze over as they tried to read and listen. Eamonn devotes a section to this and shows how to make the most of your powerpoint slides.  Props and video are also useful tools within presentations – if used well.

There’s much more to this book than I have suggested. If you have to make presentations or speeches in the future – get yourself a copy of How To Make Powerful Speeches. Its strength is its common sense and straightforward approach, all couched in easy to follow language and layout. Even those who consider themselves experienced speakers need to read a copy in my humble opinion. The delivery of the presentation is just as important as the information within it. An excellent step by step guide. I’ve just noticed it is now available in paperback as well as kindle so you can purchase both on the links within this post.

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Posted in Blogs, Marketing, Tips, Tools for Conferences

6 Ways To Organise Your Pinterest Boards

It’s ‘O’ today in the #AtoZChallenge. April seems to be going very quickly now!

I’m going to suggest how you can organise your Pinterest boards more efficiently. It is very easy to move your boards around by dragging and dropping them into place and it’s worthwhile re-arranging them occasionally or having a particular focus behind their organisation.

6 Ways to Organise your pinterest boards

1. Alphabetical

I’ve noticed some pinners with lots of boards organise them alphabetically and this can be an easy way of finding a particular board. However, it has disadvantages as other pinners may decide to follow you based on your top two rows of boards, hence they only see the first couple of letters.

2. By Theme

If you have a number of different themes in your business account, slotting similarly themed boards together in sections or rows can prevent your account looking rather hodge podge.

3. Seasonal

Place your seasonal boards in the top two rows and then move them to the bottom of your boards page once the season is over, for example, Christmas boards could be moved to the top after Hallow’een but should spend Jan – Oct at the bottom of the page.

4. Colour

Some visual boards are just a delight to look at, such is the colour harmony within the board. Choose attractive images for your board covers and arrange them appropriately. I noticed some businesses turning their board pages green for St Patrick’s Day by using green images for their covers this March.

See this post – How To Select Cover Images for your Pinterest Boards

5. Prioritise the Most Appropriate

Which boards show off your business best? Which boards contain the most focused pins and offer the best snapshot of your business? Put them along your top row.  Anyone contemplating following your account should be able to decide ‘yes’ or ‘no’ by glancing at your top two rows and your biography. Attract your target audience by being focused.

6. Number of Pins

Should you put your most popular boards in the top row? You could do. It’s more important though to ‘springclean’ your board every so often and consider deleting the boards that only have a few pins. We all create boards on the spur of the moment and discover after a month or two that we haven’t pinned much to them. Either make a conscious effort to pin more to those boards or delete them. The boards at the top of your boards page should certainly be well populated with good quality pins.

“Free

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